Patient Support & Resources

Pre & Post-Operative Care

  • • Detailed procedure explanations
  • • Pre-operative instructions
  • • Recovery guidelines
  • • Follow-up scheduling
  • • 24/7 emergency support

Vision Rehabilitation

  • • Low vision aids
  • • Adaptive technology training
  • • Lifestyle modification counseling
  • • Community resource referrals
  • • Family education programs

Insurance & Billing

  • • Most insurance plans accepted
  • • Pre-authorization assistance
  • • Payment plan options
  • • Financial counseling
  • • Medicare billing expertise

Patient Portal Access

Access your medical records, test results, appointment scheduling, and secure messaging with our medical team.

Portal Features:

  • • View test results and imaging
  • • Request prescription refills
  • • Schedule appointments online
  • • Secure messaging with staff
  • • Access educational materials

Getting Started:

  • • Register during your first visit
  • • Verify your identity and contact info
  • • Download the mobile app
  • • Set up notification preferences
  • • Ask staff for assistance anytime

Preparing for Your Visit

What to Bring:

  • • Insurance cards and photo ID
  • • List of current medications
  • • Previous eye records or imaging
  • • Sunglasses for after dilation
  • • Transportation (if eyes will be dilated)

What to Expect:

  • • Comprehensive eye examination
  • • Possible pupil dilation
  • • Advanced imaging tests
  • • Discussion of treatment options
  • • Follow-up appointment scheduling

Post-Treatment Care

Recovery Support:

  • • Detailed recovery instructions
  • • Medication management guidance
  • • Activity restrictions and timeline
  • • Warning signs to watch for
  • • 24/7 emergency contact information

Follow-up Care:

  • • Scheduled post-operative visits
  • • Progress monitoring and imaging
  • • Adjustment of treatment plan if needed
  • • Long-term vision care planning
  • • Coordination with other specialists

Educational Resources

We believe that informed patients make better decisions about their eye health. Access our library of educational materials:

  • • Disease-specific information sheets
  • • Treatment procedure videos
  • • Nutrition and eye health guides
  • • Vision protection tips
  • • Support group information
  • • Assistive technology resources
  • • Research study opportunities
  • • Community vision services